(727) 289-0062 | Hearing Impaired (800) 955-8771

Protecting Your Rights

As a Suncoast PACE participant, you have the right to fully participate in all decisions related to your health care. If you cannot do this or want someone who you trust to help, you can choose that person to act on your behalf. We ensure your right to choose by:

  • Explaining all treatment options in a language that you understand
  • Keeping you informed of your health status
  • Helping you create an advance directive (living will)
  • Ensuring our medical staff available to address your concerns 24/7
  • Providing written advance notice of any plan to move you to another treatment setting and the reason you are being moved

All of your health care services, including primary care and specialist services, must be received from the Suncoast PACE facility or an entity authorized by Suncoast PACE. Participants may be fully and personally liable for the costs of unauthorized or out-of-PACE agreement services.

When Emergencies Happen

As a Suncoast PACE participant, you are entitled to receive emergency medical services anywhere in the United States, whenever needed and without Suncoast PACE approval. These instances include when you think your health is in serious danger.

Call Us Today

For more information, call us at (727) 289-0062(866) 458-2933 (toll free) or (800) 955-8771 (hearing impaired).